[personal profile] barrington
The Red Cross Blood Service sent me an online customer feedback survey to fill out; you know the type. "How much do you agree with the statement x? 0 - Completely disagree, 5 - neither, 10 - Completely agree", that sort of thing. But this question, well...judge for yourself:

"How satisfied were you with the insertion of the needle?"

I gave them an 8/10, but I'm not entirely sure what that really means. Surely their competency is more important than if I was "satisfied"?

They also asked me how much I agreed with the statement "I really enjoy giving blood". I'm starting to think this is a scam survey run by vampires...

I'm off to Sydney for the weekend, to catch up with friends. If you're a friend, and you live in Sydney, then get in touch if you haven't already!
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February 2012

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